Reviews

This dealership provided excellent service for my purchase of a Volkswagen Tiguan. I'm very happy with the team there.

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Thank you to Vinodh for helping me out im my decision to get the VW Taos as my new ride. I went back this year as previously he helped me out with the VW Beetle which I leased before. I was delighted with the team, Vinodh, Daryl and Pouria very efficient and kind.

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I have been searching for a used car, for a long time, and finally I got my ideal deal at Don Valley Volkswagen. Abbas the sales person made sure that the car meets my requirements and then followed it up through the management and the service department until it was delivered to me. The delivery took a while but when I realized that they are taking care of all possible technical issues, changing a lot of parts to make sure that the car delivered to me is safe and in excellent condition, I was even more happy. The service department ...

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Had a great experience while purchasing the 2023 Tiguan from this dealership. James Teluwo helped me take the right decisions by laying out all the options for me. As I was in the middle of a property purchase, James and the team were very accommodating to my requests and held the car at the dealership for me until the closing, which was really helpful for me. Thank you guys. Best of luck!

As a proud owner of a Volkswagen Jetta, I maintain my car exclusively at the original dealership, Don Valley Volkswagen. I trust the staff and believe they will do the best job, as they are specifically trained for VW vehicles. They do provide an excellent service. At every oil change, my service advisor Loretta discusses with me if any other job is required, and how urgent it is. The service mechanics complete the job in promised time. As a result, I leave the dealership with a peace of mind, knowing that my car has been inspected and released by the ...

(Translated by Google) Highly recommended by Simon Wang! Bought a Porsche/BMW/Benz. Until I met Simon who was very satisfied, the most honest sales and met the customer's requirements, other brands had a mediocre attitude towards buying a car, and I felt Simon's sincerity in dealing with people, good price, and good after-sales service. It was a satisfactory shopping experience. Simon Wang gave us best services. I bought Porsche / bmw before, no body is like Simon he is very patient and I really trust the advices he gave me. Simon is really knowable in cars, he take ...

Highly recommend this VW dealership. I got my car from here and received exceptional service from Simon. Simon is not only knowledge about all models, but he is also putting customer service as his top priority!

Their temporary office did not hamper or lessen a bit the interaction and rapport showed by the VW people with new and loyal customers. It’s like business on the go. The synergy and vibe were infectious at Bartley Drive office - all the way from the managers, sales and service department and to other staff that constitute the VW team. James Teluwo, Loretta Cain and Pouria Vahedi were exceptional and all did a professional job. Wishing the team of good men and women of VW to work for the betterment of the company and customers. Excellent service is indispensable ...

Recently purchased a 2023 Atlas from Don Valley Volkswagen and it has been nothing but amazing. I especially want to thank Simon for the entire sales and delivery process and helping with all my questions. He has been nothing but outstanding and is extremely nice to deal with.

Always fast, efficient and courteous.

I highly recommend this VW location, I had a couple of questions after buying the car and my sales person Simon was very helpful always answer questions patiently.

We had a great experience at Don Valley Volkwagen! Sales manger Darryl and Sales advisor James really went out of their way to find what we were looking for and make sure we were taken care of! James is a VW genius and knows every in and out of his product, taking the time to explain it all to new VW customers like us.

Outstanding customer service. I worked with John Bassett and he was wonderful. His knowledge of VW products is incredible, and the entire process was the smoothest I've ever experienced! Thanks again John!

Sold my car to Don Valley Volkswagen. I can say it was a painless experience. They offered me a fair market price, their communication was fast, honest, and pleasant! I wish I could buy my next car from them but I have one on order from another dealership … so hopefully my next one. Pay them a visit ! If you’re selling or if you’re buying it’s worth it.

Ray Dhanji, giving him a five star rating because he was just the best. We took our Atlas, dropped it in the morning and Ray was very professional and explained us everything very nicely. He was very friendly and helpful. Before they close the dealership he called and informed us that our car was ready. For all our needs for our Atlas, I highly recommend Don valley service centre and look for Ray Dhanji.

Was in the market for a new vehicle. Came in with exactly what we were looking for in terms of price, size etc, and found our way to Don Valley Volkswagen. I’m glad we did. Dom made sure we saw all the options we wanted, talked us through all the details and vehicles and in the end, got us exactly what we wanted. There was no pressure, just facts and great communication. Thanks Dom and DVVW! We’re so happy with the new Atlas!

"I recently had the pleasure of working with James Teluwo at Don Valley Volkswagen, and I couldn't be happier with the assistance he provided in my search for a new Tiguan 2023. James went above and beyond to ensure I got the best deal possible. He patiently listened to my requirements and preferences, and then skillfully negotiated a price that fit within my budget. What impressed me the most about James was his in-depth knowledge of the Tiguan 2023 and his genuine dedication to customer satisfaction. He took the time to explain all the features and options available, ensuring that ...

Was able to quickly get a new 2023 Jetta from start to finish within 2 weeks. Big shoutout to Dom, was an absolute pleasure speaking with him. Very knowledgeable salesman, that doesn’t feel like your typical salesman. At no point did I feel pressured and he was very patient with explaining the entire process, various cars and managing my expectations. It felt like talking to a friend vs. a salesman trying to maximize his profit. Ethan, the finance manager, was also an absolute pleasure to work with, explained all the options and was OK with whatever option I chose. He was ...

James Chang your extensive knowledge of the car models and genuine passion for your work were evident from our very first meeting. Your patience in understanding my needs and preferences, and your ability to guide me through the available options, were instrumental in helping me find the perfect car. Your attention to detail, prompt communication, and willingness to address all my queries ensured that I felt confident in my decision. Ethan, I am immensely grateful for your expertise and guidance throughout the financial aspect of the purchase. Your professionalism and commitment to finding the best financing solution for me were ...

Just picked up a brand new Jetta today and really have a great experience doing so. Special thanks to my salesperson James C. He helped me a lot through out the whole process. Answered all my questions and being patient all the time with me. Will definitely recommend to all my friends and family that is looking for VW vehicles. Please go see James C. He will provide the best service for all customers.

My wife and I just bought our first Volkswagen. 2019 Tiguan comfort line .James Teluwo listen to our needs and price .He made the purchase so easy and stress free. He is a great ambassador for Don Valley.

This being my first VW vehicle and not having had the need to purchase a car in over a decade, I had a lot of questions. My dealings with James T., having initiated from an Auto Trader posting for a Certified Pre-Owned Jetta were wonderful. James was friendly, responsive, patient, knowledgeable and very professional. Ethan H. was someone else who I had the pleasure of dealing with to finalize the paperwork, add on the after-market warranty and to close the sale. He was also very knowledgeable and took the time to help me understand everything I wanted, before I was ...

Thank you Dom, excellent customer service! I really appreciated your quick responses and continued support after we drove off with our new car. All the best!

Excellent dealership offers outstanding services. I’ve shopped around in many VW dealerships in GTA, Don Valley VW is very transparent, staff is knowledgeable and patient.

I really loved doing business with Don Valley Volkswagen. They are very sincere and honest in their work. I didnot have to look for anything outside. They took care of everything from my car requirement perspective. Ezra was really great and helpful in helping us get our new car. We also got a great offer on tradein. Ethan was really good helping with the financing part. Don Valley Volkswagen knows their stuff well and they value their customers. It was really an awesome experience for us and Thank you Don Valley Volkswagen once again. You Rock!.. 😊

Very impressive visit experience! My friend and I both have our first car here. Simon helps a lot with his patient and passionate. He is amazing. The greatest place if you want to buy a car!

Simon has been a great help to me! Thank you so much! This is our first car purchase in Canada, and we are so happy with it!

I bought a pre-owned RVR 2019 and they were very professional in the whole process. Dom, the salesman, took all time I needed to explain all details, including every service done in the car before selling it and also gave me a follow up call to check if everything was ok. I recommend both the dealership and the salesman.

Had a great experiences of buying the car with sales consultant Mr. James C, and finance manager Ethan, they are all very professional and patient to answer every question that I have. Very customer oriented and trustworthy.

What a great experience buying our VW SportWagen! James Teluwo was knowledgeable & patient helping make the trade of our vehicle totally painless. James was very responsive to emails/calls and not pushy in the least, giving us the time we needed to make a decision. Would highly recommend James!

Extremely happy with the service I received from the used car section and the body shop. I would recommend don Valley Volkswagen to anyone looking to buy a used VW.

Had a great experience purchasing a 40th Anniversary GTI with Dom and Ethan! Was looking at some GTIs in the area and Dom let me know that there was one on the way. He was able to track down where the car was and gave me an accurate timeline of when the car was getting delivered. Ethan gave a checklist on what was required for the pickup and was a quick and easy pickup process. Would definitely recommend Don Valley Volkswagen and seeing Dom to purchase a vehicle!

Buying car? 👉Simon

(Translated by Google) Buy a car and ask Simon for good service! stable! (Original) 买车找Simon 服务好！稳！

Thanks Simon for helping us get our first car in Canada! His patience and passion were greatly appreciated during the purchasing process. We are so excited to get our car from Simon. If you ever want a Volkswagen, and reading those comments, this is the right place guys!

Simon was wonderful! Explained everything thoroughly. Highly recommend 👍

Very good service

I would like to BIG UP & deeply appreciate James Teluwo, Ethan Hodgson, & Loretta Cain for a flawless car buying experience. I loved my old GTI when it died so I really didn’t want to get another car, Tbh I was a little grumpy at the onset. Loretta had been servicing my GTI & advising me for years so when I needed a recommendation, she suggested I talk to James T. James was amazing from the start: listening to me, asking the right questions and responding with exactly what I wanted, in the ways I preferred. I knew ...

Amazing service. Special thanks to James Teluwo. Very professional, Super friendly and very easy going. Thanks to Darryl the Manager!! My overall experience was really welcoming. Will definitely refer all everyone I know. Thank you for the great service.

Amazing experience buying my first car from Don Valley Volkswagen. I did not even test drive because i knew what i wanted - a 2023 VW jetta comfortline with a sunroof so i went for a sport package. I was so lucky to having James Teluwo as my sales advisor. He has been very helpful and honest throughout the process of getting my new car . If i had questions, he made sure to reply right away. I am very happy with my purchase and will definitely recommend VW Don Valley and James Teluwo.

Excellent service

Super great dealership. We bought a used vehicle but were treated as if buying the most expensive new car. Simon was the best salesman, took lots of time to explain everything, no pressure and knew his cars. Ethan the business manager was also thorough, professional and no pressure. We definitely would recommend this place to anyone looking for new or used. And of course we love VW's - one of the best cars in the world!

Great service , great people working here. Always happy with their customer service when I bring my car.

Curious staff. Managed to fit me into their busy schedule. Did only the repairs that were necessary. I would like to acknowledge Loretta in customer service. I was impressed with her ability to handle the client that was sitting in front of her, the mechanic talking to her over her shoulder and answering the phone while typing up an invoice....bravo!

Very friendly staff

Was a pleasant experience starting from the website and the ability to reserve the used car we wanted. James Teluwo called right away to confirm and set up a time to come and see it. They took care of all the concerns we had with the car and the delivery was quick and smooth. Highly recommend both James and the dealer.

Have good experience to deal with don valley wolksvagon dealership. Salesperson EZRA is really good man who helped me to close my deal of Toyota Corolla, professional and dedicated to his work. Thanks EZRA.

Traded in my older Jetta for a newer one. John Bassett made the process very easy and smooth. I’d highly recommend visiting this dealership if you’re looking for a vehicle.

Great professional experience here. Thanks James and Pouria!

We had the most amazing experience here at this VW location. Dom took care of us not once.. BUT TWICE. He made sure that everything went smoothly. Pulled all the strings he could for us and ensured that we left happy with a vehicle no matter what. We had a bad experience at multiple other locations, and being taken care of by Dom made it all up for us. We are proud owners of a new VW family vehicle thanks to Dom! Special shout out to Jason who also made this possible along with Pouria! You are all amazing. Couldn’...

I was recently at Don Valley Volkswagen and the entire process was seamless thanks to Dom and Ethan! I would highly recommend anyone looking for a Volkswagen to stop by this location.

Thanks for Simon’s excellent service, he helped me to get the only Taos in cornflower blue with blind spot in town! Much appreciate his help! Love my new car!

Great experience there. Highly recommend nice and helpful salesman named Simon Wang.

Thank you Djengis for your excellent and very professional customer service, for your patience and extraordinary knowledge. My car was under warranty, you always made it done on time. I would strongly recommend Djengis to everyone for his professional assistance!!!

Great experience, great service.

Hello everyone.... I just got my vw atlas. I got the best experience with our sales person named Shimon. A person full of life, ready to help you making the right choice of your new car. I totally recommended to visit Don Valley VW. All of the staff was very polite and helpful. I am SO greatfull DVVW!!!🥰

Thanks for Simon Wang’s help at Don Valley Volkswagen. It is great experience with his services.

(Translated by Google) Simon is very responsible, and the experience of picking up the car is perfect! (Original) Simon很负责，提车体验满分！

We had a superb experience with Vinodh V and the Don Valley VW team on our 2023 Atlas. Vin was very responsive and transparent and put in extra time to explain and confirm all aspects of our deal. Don Valley provided the best price and was significantly better than many of the other dealers that we spoke with. He also provided great communication even in the evenings and after hours. We appreciated the responsive and honest approach and drove from Hamilton to make our deal. Looking forward to picking up Our new Atlas. Thanks Again Joe Costigan

James helped us purchase a new vehicle and he was amazing. Great, friendly service. I really liked that nothing felt pushy, he was just interested in us getting the vehicle that was best suited for our needs. Thanks James!

Thanks for James Chang, and the one of the best Sales Consultant.

We had a great experience with James Teluwo. He assisted me in considering all options that met both my needs and my budget. All of the details were worked out, and he was patient with all of the questions and the entire process. James provided excellent customer service and was always available. I received my new Jetta, which has many useful features. A fantastic group of people. Thank you, Mr. Pouria, for your assistance with financing. I highly recommend James and the team at Don Valley Volkswagen. Thank you very much!

Thanks Simon’s excellent service! I am so happy to bought my audiQ5 at this dealer store! I appreciate Simon’s patient and passion during the whole purchasing experience. The whole experience was totally amazing.

2 really good experiences with the service department so far. I bought the car used, not from them, and I've been treated as though I was a long time customer for both issues. The second warranty issue Rui, the service manager, got into a back and forth with VW Canada to get approved and was able to make it happen, following through and updating me through the process. Overall I've been very happy with the customer experience

We purchased our car (Taos) from James C. He was our to go guy! Lovely customer service. He was very proactive and kept us in loop for whatever was going on. James C is recommended 100%.

Had an amazing experience at this dealership. The environment was very welcoming and professional. This was my first car and they made this experience effortless for me.

Thanks Vox Wagen Don Valley , Thanks To James Chang and Ethan for helping me get my Jetta, even if there’s shortage of cars in Toronto the dealership managed to satisfy my needs 🙌🏼🙏

I recently purchased volkswagen Jetta 2023 comfortline. Ezra helped a lot with the purchase and Ethan with the finance. Want to thank both of them for their service.

My wife and I just purchased a brand new 2023 Volkswagen Taos. We dealt with John Bassett and had an excellent experience . John was very knowledgeable on the Taos and explained all the differences between it and the Tiguan which helped make our decision easier . After our order was placed John gave us frequent updates on the delivery schedule and expected arrival time . When we picked our Taos , John explained all the features of the Taos and made sure we were all set up with Car-net. John also followed up with us to make sure we were enjoying the Taos. Call ...

Amazing experience from James Teluwo.He helped me look at all options that fit my needs and my budget. Worked out all the details and was patient with all the questions and the entire process. James gave excellent customer serivce and was responsive all the time. Finally got my new jetta today with great features. Awesome group of people. Thanks to Mr. Pouria for the help in financing I highly recommend james and the team in Don valley Volkswagen.Thanks to all of you!

While I was shopping for a vehicle I had the privileged of dealing with Doulton "Dom" Cunniffe, one of the sales consultants while at Don Valley Volkswagen. It was a real pleasure dealing with Dom, as he was friendly, considerate, knowledgeable and respectful. If he didn't know something or if I had a random question or concern while I was waiting for my vehicle he was quick to get the info and/or reply. It made my experience buying a vehicle great. I would highly recommend that if you need a new Volkswagen than Dom is your ...

Thank you Simon for a great experience buying our car. Your fun and knowledgeable experience made such a difference on my decision to buy my car from you. Thank you for making the process easy!

Simon is the best car buying sales I have ever come across! Whenever you ask him a question, he will answer all the questions. He can give the most professional answer to all the questions. He will also help us to get a good deal，I will strongly promote friends to find him to buy a car!

good service ,Simon is good seller .He did his duty

Thanks Simon’s excellent service! We found our first perfect car in Canada! We appreciate Simon’s patient and passion during the whole purchasing process. The whole experience is hassle free and relaxing. We are so happy to get our car from Simon. If you ever want a Volkswagen, and reading those comments, this is the right place guys!

I am very pleased with my Alltrack and the entire purchase process at Don Valley VW. Ezra Cheung, Product Specialist was extremely knowledgeable of the vehicle, listened to my needs and worked to provide a no pressure, competitive offer. Ethan Hodgson, Finance Mgr was very professional, both during the purchase process and at pickup of the vehicle. A couple of days after pickup, I had an issue with the entertainment system. George in Service got me in the same day, had the problem diagnosed and parts ordered. Very impressive! All in all, a great experience purchasing from Don Valley VW!

One of the best VW dealerships in Gta!

Purchased 2021 Nissan Sentra from the dealership. Dom and Eathan were awesome to work with. Dom was very honest and straightforward. Dom even helped me acquire a second key for my vehicle at no cost. His customer service was excellent. I would totally recommend them!

Very friendly and helpful

Finally found the car I was looking for on line (Black 2022 VW JETTA GLI) and pinged DV VW. They got back to me within minutes. I had James T as my sales rep who was excellent! Answered all my questions and got back to me quickly, made it a seamless experience. Next I had Ethan as my Finance rep and he was excellent to deal with as well. Finally when I showed up to pick up the car the General Manager came out and greeted us and made sure we were taken care of. Would definitely buy another VW from ...

Picked up my first VW car at this location, had such a lovely experience! Especially working with Simon Wang from the sales team, it was absolute pleasure! Simon is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Tiguan took about 2 weeks. The best part – Simon stayed in touch with me the entire time which only made the leasing experience even more enjoyable. I highly recommend you talk to Simon if you are considering buying or leasing a new or ...

If you are looking for a Volkswagen don valley volkswagen is the place to go. The staff is so welcoming and kind and they make sure you leave with a smile on your face. I had the pleasure of working with Dom. Dom was not your average car sales man. He was very informative and answered any questions that me and my husband had. He was not pushy at all which is hard to come across when looking for a vehicle. Every other dealership told me that I would have to wait 3-6 months for a Volkswagen Taos. DOM at ...

Always been helpful and prompt.

Had a great experience dealing with Dom, he was straight-forward and completely honest, which I appreciate. This was the 2nd VW dealership I went to to check on their inventory and pricing and they 1. Let me know that the VW that was promised from the other dealership was sold weeks ago and 2. Beat the price that was quoted from the other dealership. The Sales Manager Darren was so friendly and we had a great time overall. The process was smooth and Pouria from financing made it easy and painless. Loving my Taos, thanks Don Valley VW team!

It was a pleasure dealing with Mr. Vinodh and Mr. Puria. They made sure that all my questions and concerns were addressed and made the whole process easy and smooth. Shop and front desk staff were polite and provided the utmost CS. Specially, the gentleman (forgot his name) from the service appointment desk who went out with me and explained some of the features of the vehicle to me. I walked out of the dealership as a happy client. I strongly recommend them.

Just purchased a pre owned Toyota Rav4 at Don Valley VW. Would like to give a special thanks to my sales person James Chang. He helped me through the whole process Woking with me patiently until the pick up day. This is one of the best experience purchased a vehicle. I would definitely recommend James C and Don Valley VW to all my friends and family.

I had a very good experience purchasing a used 2018 Atlas from Don Valley VW. After searching Autotrader for about two weeks, I narrowed down my search to five dealerships in the GTA. I emailed and texted with sales staff from all five VW dealerships. My interaction with James Teluwo through email was what got me to come into the dealership to test drive an Atlas. He was responsive through email, answered all my questions, and was accommodating with my work schedule. After test driving three Atlas SUV's at three different dealerships, I decided on going with the one from ...

Bought a certified pre-owned vehicle recently. Got a decent deal. The dealership operates quite smoothly. The process is very transparent. Special thanks to Dom Cunniffe, one of best salesmen I've come across. Absolutely professional, carrying a global VW experience, very caring, he understood my needs/requirements and put them ahead of everything else. Not only that, he continues assisting you long after the car has been sold. Highly recommended.

First VW amazing service thank you Dom Cunniffe I am very pleased with the service 🙌🙌

Love the service I get here! And the staff are great

Had great purchasing experience with Pouria and Simon! Excellent customer services and reliable dealership! Makes my life a lot easier by providing sufficient information and clear explanation of every tiny piece. Can't love the welcoming vibe more! Thank you and I really appreciate the efforts from the team!

I wanted to thank the team at DVVW for an amazing customer experience while searching for my new vehicle. Ezra, Jason and Pouria answered all my questions in order to help me find the right car. They also made me the highest offer on my trade compared to their competitors. Thanks again!!!

I recently purchased a VW Golf from DVVW. My salesman Dom was knowledgeable, friendly and quite pleasant to deal with. He helped me make an informed decision before buying by answering all my questions, researching pertinent information and sharing it with me. At no time did I feel pressured to make a hasty decision and the transaction went very smoothly from start to finish. If you’re in the market for a car, I highly recommend Dom at DVVW, he demonstrated experience in his field, good people skills and professionalism.

Dealing with Don Valley VW was fantastic - I can't say enough about Dom. He was a great ambassador for VW and got my daughter in a car that she loved, a price she could manage nicely and to boot she got all the extras she wanted. Other dealerships charged a premium on any little extra - with DVVW, it is part of their customer service experience. You can't go wrong with Don Valley. Dom was courteous, friendly, honest, sincere and easy to talk to. He made the whole buying experience nice. Pouria, the Financial Sales Manager was ...

My sells person is Simon. He’s passionate. I have got a great deal with him. Strongly recommend for Simon.

(Translated by Google) Simon Wang has a good attitude and is very patient (Original) Simon Wang 态度很好 很耐心

Thanks Simon for your great service! I really love this gorgeous Beetle. If you like Volkswagen and want to have a great purchase experience, definitely Simon is highly recommended, he will find you the best deal!

James Chang is an excellent staff in DVVW. He helped me to get my 2018 Golf this falls. He is attention to details and friendly. I managed to get my car trade-in and settled everything is less than 2 hours with my selection. Prefect transaction. Definitely highly recommend.

Recently purchased a new VW from this location. John helped me through the process, made some great recommendations and got me a new car in a reasonable amount of time. Very happy with the experience.